The Joker

The staff were really friendly and professional, we had our own bar which stocked everything we needed. All the services were as advertised, it was a really nice room and a good location.

Wouldn't have changed anything.

- Good communication with venue rep (Richard) prior to event
- Relaxed, trusting atmosphere at venue
- Cosy, intimate upstairs venue for small celebration
- Good food
- Good selection of drinks

- Sound system could have been better, occasional sound distortion through one large speaker
- Issues connecting to weak wifi (for music streaming) caused some initial panic. Ultimately needed to get password for staff wifi, signal dropped occasionally during event. Venue was helpful with solution, but could've been a major problem if wifi had failed
- No projector was available as advertised. Wasn't essential for our evening, but could've caused problems if we had planned to use

The space was great - we were able to arrive earlier to decorate it how we wanted and play our own music, even til quite late on a Sunday! The staff were all really friendly and attentive, and Roxy was also great beforehand answering any questions I had and organising the food order. She was even going to order in extra Aperol Spritz's for us! Which we didn't go for in the end but she was willing to accomodate what we wanted. I booked it for a surprise 30th birthday of around 50 people and it went amazingly well, would definitely recommend this venue for a party. The food was really tasty too!

The negatives are very minor things, as everyone really had an excellent time. We paid £50 to have the bartender in the private room, however the bar was quite small and didn't have all drinks available on tap so lots of people ended up going downstairs for drinks. Not a huge problem at all but could possibly be made clearer in the description that the upstairs bar is much smaller. The food we ordered was really tasty, however some of the portioning felt a bit small - this might be because it was brought out bit by bit rather than all in one go, so the party guests would descend on one plate at a time! Those are the only negatives, everything else was amazing!

Great facilities and friendly staff

Nothing - it was perfect for what we were looking for

Perfect location in the centre of London for my 50th! Roxy was a superb planner and the staff and DJ were brilliant! Everyone enjoyed themselves thoroughly and I'm looking at having my 51st there next year! ;)

That it all had to end at some time? :(

Really friendly staff, clean venue, happy to help and cater to our needs, great experience had by all!

Service was great, catering was delicious. All was reasonable value. Would recommend!

Had a great time and everyone praised the staff and facilities. Roxy is very accommodating and made a special event go off very smoothly.

None that I can think of

Great space. Great bartender. Great value. Highly recommend for any private function.

Great space and very friendly staff. It was the ideal party venue!

Had the best 30th birthday party here the other weekend. All my friends loved the venue. Food was fantastic and prices very reasonable. Really helpful team would recommend to everyone:)