Location was superb.
Nobody seemed to know we were coming and no preparation had taken place. We arrived at 12:45 in readiness for our 13:00 meeting and waited for 15 minutes for someone to greet us. When they did greet us they asked us to wait (for another ten minutes) then proceeded to take us to a meeting room we had not booked. They left us in this meeting room while they clearly went to prepare the meeting room we had booked. Another 10 minutes later they returned to show us to our meeting room which was freezing cold and had the air conditioning blasting out noisily. The TV had been removed for the wall meaning we had another ten minutes of messing around while they sorted us us with a TV on a trolley. There was no tea or coffee facilities provided in the room and the event was a total disappointment.
Submitted 4 years ago