Browns Covent Garden

What a beautiful building!
The staff were friendly, considerate and on time with catering etc.

Very good location and room size was good. It's a historic building and the room is nice. Food was good and fresh.

There were no waiters/staff to even greet us, the one waiter that showed up at 8.30am when the venue was told I would be there from 8.15am. The projector had issues and there was no technical help, and waiter had no clue how to help us with the projector, we had to fix things ourselves.

Clearly communication between event organisers and the waiters is very poor, as when we got there the table layout was not right (we asked for cabaret and it was set up as rounds), no flip charts, had to ask the waiter to bring them out, no fruit for other diets such as Vegans (not the best menu for Vegan diets!).

One of the waiters leading the event was quite rude to myself and the guests, even a simple request would be approached in a rude manner, which I would not expect given we're paying £1000s to hire the place.

Excellent customer service all day from the whole team.

A good effort from the staff and prompt service made our event a success in an atmospheric location ideal for our awayday. Food, service and venue all top knotch.

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Overall this is an amazing place to host an event, and i can proudly say we will be returning for our annual meeting next year.
The staff were very friendly - a little shy - but overall very friendly. The facilities were perfect for our kind of event. They catered for all types of allergens such as Gluten free foods, and was always in eyesight if we needed any help

Although the food was great, it was not really labeled very clearly, members of staff were confused as to what foods were in front of them. Also, the gluten free food would've been better if it was placed on a seperate table so that non-gluten free people knew, again as it wasnt labelled very clear.

Fabulous in every respect. Professional, experienced staff, friendly, efficient and helpful.

Nothing!

Excellent food and service. Lovely intimate room.

The price of prosecco @ £29.99 is over the top