Accommodating to requests on the day, we were allowed to use some extra kit. We had a woman called Mia with us on the day and she was extremely helpful and knowledgable with the kit. She swapped out our camera, let us use her laptop when ours wasn’t working and helped us troubleshoot some problems. Easy to connect to the high quality speaker and play our own music.
Bad communication - slow replies on email, couldn’t reach them by phone. No confirmation of kit we were able to use until the day before the shoot. No confirmation of backdrop colours, the ones I requested were not there on the day, had to use another colour that I was not happy with. Some kit listed was inaccurate. Had requested to use a Canon camera, was given a Sony with a faulty lens.
Submitted 11 months ago