Friendly staff, and they were all very helpful. Nice location.
N/A
Submitted 11 months ago
Space facilities
Wi-Fi
• Projector
• Air conditioning
• Natural light
Space features
Located on the ground floor, with a private entrance and direct access to a terrace, the Rum Store is a dedicated event space accommodating a cabaret set up for 80 delegates, perfect for a variety of meetings and team away days.
In the evening the room's pitch pine columns and direct views of West India Quay imbue the space with a distinct character and atmosphere. Perfect for a range of evening receptions, with seated dinners for up to 100 guests, the room’s private entrance and direct access to the terrace make it ideal for summer parties.
Celebrate Christmas in the Rum Store with a standing package: 3 drinks each, chef’s canapés and bowl food for a 3-hour reception.
• Suitable for receptions up to three hours
• Three glasses of house wine, beer or soft drinks per guest
• Selection of three chef’s choice canapés
• Two chef’s choice savoury bowl foods
• One chef’s choice sweet bowl food
Run your meeting in the Rum Store with full-day catering — breakfast, buffet lunch and breaks handled by the Captain’s Day package.
• Served with jugs of water or a replenished water station
• Green & Fortune continental breakfast with freshly brewed teas and coffee
• Whole fruit bowl
• Morning break: teas, coffee and baker’s mixed bites
• Lunch: standing buffet with three complete dishes, freshly baked breads and sweet items, tea and coffee
• Afternoon break: teas, coffee and biscuit barrel
No smoking in the building
(25 reviews and ratings - )
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Friendly staff, and they were all very helpful. Nice location.
N/A
Submitted 11 months ago
the space was nice and so were all the staff
Hi, I gave Millicent dietary requirements for 3 people ONLY, nothing complex just GF & LF and then 2 vegans. The day of the event, all 3 plates were GF bread, I'm guessing because staff are Lazy and thought the breads out, lets make them all with this! I had to waste time covering this mistake which I really could've done without. Also Millicent specifically said you could do vegan 'plates'. To myself, and obviously the way she chose to phrase it, it was implied 'plates' have options! £40 per head and you could only do 1 vegan choice? Very misleading and designed that way, not happy at all. Dessert - 30 of our staff did not get any as there wasn't enough, I even asked Graciella straight away when i saw the plates and said 'it that all of it?!' Almost all of our team went for 2nd's and couldn't because the tiny sandwiches had run out with no standby supplies. Both salads ran out after less than half of people being served. 6k on food and you couldn't even feed us properly and we still left hungry. There seems to be a theme here. You put out 60 cans of soft drink only - there was 120 of us! And they were purposely placed behind a wall so firstly, nobody could see them, and also to hide them from people noticing how many had been put out, to the point where staff felt bad there was so little that no-one touched the last 10-20! Nobody topped up the biscuits for the additional 2 coffee/tea breaks. Also Millicent called me the first time i requested with 2.5 weeks remaining till the event. I asked on at least 5 occasions if she could have a call with me to save me many emails and to discuss in more details and some general questions. Only the first time I called and she didn't answer she said she was sorry she missed the call, all 4 other occasions she didn't even acknowledge my request let alone calling me, just ignored that instead, so do yourselves a favour and plan your event with someone actually pleasant, helpful and thorough & accurate.
Submitted 11 months ago
Great communication and onboarding experience. Lovely venue, central location
Submitted 3 years ago
Amazing staff, gorgeous venue, all perfectly timed with what was requested. Could not fault them. Will definitely look to use again for future events.
Submitted 3 years ago
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