I organised a surprise birthday party and we had a blast. The staff were soo good and fun that really made our experience so much better and we had a lot of fun time at the venue. The music was excellent and the space was perfect. (Keep in mind that the space is aimed at larger groups and if you have too many people cancel last minute like it happened in my case you might struggle meeting the min spend).
The catered food menu is quite restrictive; you either have a smorgasbord or you don't, which made it quite difficult for some people to order anything, and more than half of our guests decided to make other food plans before the event. While I understand that you can't really sit down and have a proper menu, I wish there was more flexibility and customisation with that process. There were also quite a few of the dishes in the smorgasboard that weren't that great and were left uneaten leading to wastage. In the end, the staff were really accommodating and did their best to provide an awesome exeprience. It's just Schloss's policy that seems more focused on what's easy for them rather than what's a good experience for customers.
Submitted 6 months ago
