Likes: Lighting, decorations, security, outdoor area, DJ tables, ability to bring own catering, visuals, props, decorations.
Dislikes: On average, waiting multiple days to weeks for responses (eventually resolved, though delayed communication was expected), asked to pay invoice in full once my five payments were already completed (resolved via proof), staff was late to setup during agreed setup time (we were informed, though was expecting an 8 PM entry), confusion on length of booking (resolved during event), photos/price are misleading for size of area and total cost, guests disliked $15 for drinks at bar, change of price ($2,500 for 4 hours of event & 2 hours of setup/takedown, despite $300 per hour in profile ≅$1800, paying $700 more than expected (unknown/unresolved), information on visuals needing to be in .mp4 sent to a specific email given on day of rental (could have been shared preemptively when, resolved day of), and communication not staying inside TagVenue (unsure/resolved with completion of event).
Submitted 10 months ago