Madame Tussauds
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(7 reviews and ratings – )
Venue was amazing and impressive. The night went off seamlessly, it was very organised. All guests were impressed and had a great time.
The food portions were a bit small, delicious but not filling. The music was a bit too loud for such a small area.
Venue – very quirky and great for points of interest. Food was tasty but very sparce
Unfortunately what we first came to see and signed up to transpired to be far from the end result. It was only down the line and too late for us to find an alternative venue that we were told about the make over of the room. Had we got what we saw with the big screen and stage at the head of the room – it would have worked much better. Venue – very quirky and great for points of interest. However, it did not lend itself well to a 300 person sit down meal, in terms of the shape of the space and the fact that tables were crammed in which made it hard for people to circulate. Having the stage in the middle of the tables was not ideal as it made it hard for the speakers to address the room as they always had their back to people. Food – the food was delicious but sparce to say the least. The amount given was short from what I remember us being presented with at the menu tasting. A lot of the feedback we have received is related to this with guests naming their 3 peas on the pate and having to go out and order food as they were hungry after the event. Audio visuals – The sound in the room was bad. If you were up at the front of the room, you were nearly deafened by the vilume of the speakers and those sitting towards the back of the room could hear nothing – none of the speeches or entertainment. Feedback from our sponsors who had been sold presentations on the screens were very disappointed. Due to the change of the room, there was no big screen to use and the others dotted about the venue were small and in locations which people just walked past. Our guest shad a good time, but there was consistent feedback from the majority as above. I don’t think the space should sold as accommodating a 300 sit down meal, as it is just too cramped.
The venue itself was great, the movie theme/area. 4D cinema well received. Good to have a photographer for first hour. Staff friendly, polite and happy to help.
Catering - we were very disappointed with the food, which was shame as the food is a huge part of a Christmas event. Specifically we went for the more expensive option but the quality wasn't good, the food was bland and not enough options. We had vegans who only had one choice, we had to chase on this a few times and eventually the kitchen did organise an alternative for them but it was too little too late really. Looking back at the value for money, we would have paid a third of the price for the quality and choice. Very expensive at £100 p.p. Would benefit from using other caterers, or having more catering options available as we had no choice on the caterer and had to use the same as another party on the same night.
They wanted to know the budget which hasn't even been confirmed - I am preparing three options for the CEO to choose from - budget isn't a concern for the right venue for us (corporate booking). When I told them this they just refused the enquiry with no further communication. Quite rude really.
About Madame Tussauds
Unlike many other venues in London, your hire of Madame Tussauds includes everything you need to create and deliver an amazing event for your guests. With integrated lighting, sound systems and a fully installed kitchen, Madame Tussauds is the perfect venue to host your next awards ceremony, office Christmas party or celebration event, and on top of all of that, you get a dedicated event manager from our team to plan your event with you!
What’s more, Madame Tussauds has won silver in the National Venue Awards 2018, in the category Best Event Venue 500-1,000 attendees!
We understand it can be difficult for you to visualise events which is why we'd love you to come and have a show around with a member of our team to see the venue.
To ensure you don’t miss out on creating your perfect event; contact us now to talk all things PARTY!