About Malmaison London
When it comes to event space and meeting rooms in London, Malmaison is dressed to impress. Our expert team will ensure that your meeting or event is as slick as it is stylish, with creative catering, the latest technology and perfect service.
Malmaison London is a converted nurses' home, so when you're in search of some R&R, this is the only place to go. Located on the edge of Clerkenwell in West Smithfield, this is one of the most stylish and conveniently located hotels in Central London.
9 Rooms and Event Packages for Hire at Malmaison London
Malmaison London Gallery
Malmaison London Ratings and Reviews
Amazing from start to finish. All round satified. Looking to book next year's Christmas party again!
The room was a great size and well decorated for us
Staff allowed an extension of time for room hire
Extra expenses not highlighted prior to event.
Great service and attentive.
Brilliant customer service, venue looks amazing and waiting staff were 20/10!
Tea party food was very filling and tasted amazing!
A bit of a struggle with booking and confirming things. Though there were no misunderstandings, struggled to communicate due to being off sick.
The venue location was great and the hotel was lovely. During the event, they attended to us really well and even provided the venue for longer than initially requested which was convenient for some last minute changes. The room had more done just a dinner setting; we had a screen to connect the laptop to and the sound was fantastic! Bottomless drinks option for brunch was incredible and manager catered well for non-alcoholic drinkers. Food arrived on time and enabled us to go on with our event very smoothly! Overall, loved the venue and will recommend for private dining!
I think communication with the manager could be significantly improved - you may have to call the manager as email responses may feel significantly delayed especially if your date is close. Had to visit the venue more than once to confirm setup which did not even happen because the room is used for luggage storage when not in use. This was not communicated and I left work to visit which felt like time wasted. Also place cards were provided by the hotel but manager did not say and I spent time creating that for them...
The food was not too great. Steak was too chewy and not tender...Portions were also not even. Eg, steak & chips and burger came in bigger, fuller portions than Egg Benedict or Egg California. The latter seemed like just two eggs on a plate which was very disappointing. Might have to discuss sizes with the kitchen next time as it was a set price menu and guests were not satisfied.
I had a great wedding dinner at Malmaison. Food was delicious and the service was amazing.
I was finding it difficult to discuss the details as it was hard to reach the venue manager via email. I'd suggest to anyone who'd want to hire this venue to start with taking the direct manager's mobile phone and using it for any queries
The staff were very accommodating from initial booking to the event day. Thank you
Venue was stunning and private room was beautiful! Afternoon tea was well presented and service was good!
The cheesecake was a bit too sweet and scones were quite hard unfortunately.
Great place, great service, great food and location. Highly recommended
All staff were amazing. From the Events team who helped plan the day to the staff that hosted us on the night. Nothing was ever to much, they always tried their best to give us want we wanted if they could.
The room was nice, clean and well equipped.
We had free parking right at front of the hotel.
The only thing was the cheese cake was more like yogurt with jelly on top, not really a cheese cake.
The ambience, the service - fantastic! The staff are very lovely, especially the lady that tended to us - it's a shame I didn't get her name. The setting is fabulous... Malmaison really made my day. My friends were wowed!
Honestly, I didn't notice anything negative about this venue. Very good communication from them too.
We absolutely loved it!!!
All staff were attentive and patient with each one of our bridal party. Everyone enjoyed themselves and the food was on point, satisfying and filling. Great!
Service was excellent from start to finish including booking and making arrangements as well as the team assisting on the day of the event.
Excellent service at Malmaison especially our dedicated server Dario. Food was great and the private room was just right for our event. Afternoon tea was affordable and plentiful
Location was quite hard to navigate. Wish it was better sign posted.
The food was really nice and the service was good. Very warm and friendly staff.
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