Lost Society (Battersea SW11)

Great staff, good venue, the function area is away from the main area so not too much background noise.

I was told we did not need to pre-order platters which was not correct, they did do a deep fried platter which was sufficient. Make sure you pre-order platters if you have a big group.

Excellent venue and very helpful management that catered to all our requests! Will definitely be back!

Great Food, STUNNING place, everyone enjoyed themselves for our Christmas party :)

Private areas for our guests
Private door to shared outside terrace
Lovely decor and vibe
Great music
Friendly, accommodating staff
Guests could order their own food
We all had an amazing evening, thank you so much.

Nothing!

The Lounge Bar was the perfect setting for hosting a party of 80 people, with its really cool decor and easy access to the outdoor area. Our bartender Olivio was extremely helpful and efficient and the rest of the staff were incredible and helped the night run smoothly. Thank you!!

Great service
Attentive staff
Polite
Would highly recommend

I really enjoyed my birthday at Lost Society! The staff were lovely, and we received great customer service.
The day before, I received a phone call from Fru to upgrade us to the bigger VIP area on the raised platform in the main room as they'd moved the other party - which was great!! The area was perfect for our numbers, the music was on point - and we had a brilliant night! Thanks guys!

Our area wasn't ready when we arrived, and people were sitting there enjoying their drinks, which was a bit awkward.
The staff moved them and cleaned up the area in just five minutes though - so all was fine.

venue, food, drinks and staff were all amazing.

absolutely nothing to complain about.

Fantastic all round! The staff were all very helpful and friendly. From beginning to end they couldn’t have been more efficient and helpful. Very nice to have such a great outside space as well.

The only thing I did wrong was I ordered too much food but that’s difficult to judge as your never really sure how many people will actually come and how much they will eat!

It is a great location with an outstanding service. The size of the room is perfect for a group of 50-60 people. The staff was very wecloming and supportive.

The DJ did not want to play music that we suggested.

Great staff and service

Massive thanks to Fru for securing the space we wanted!

- Great attractive venue
- Got lots of compliments from friends about the venue
- Some great spots for taking photos on the night

Great space and staff

No ground floor accessible ladies toilets

The guy who helped us through the whole day (I'm sorry I've forgotten your name) was SO EXTREMELY helpful - couldn't have been a good day without him there.

My guests were taken care of and everyone enjoyed their evening

I was spoken to extremely rudely by a member of staff over the phone. As a venue people should expect that surprise parties do not always go to plan and timings can change. There was absolutely no need to speak to me in a derogatory tone

Staff, Venue decoration, food

Music volume

I definitely recommend Lost Society Battersea for any kind of events!
I personally organised a 30th Surprise Birthday Party for my partner and it turned out great! The staff on the evening as well as the Event Manager, Fru, were absolutely great and super helpful as well as caring with my wishes. The Venue itself vibrates a fresh but classy atmosphere through its brand new design. The music and the DJs on the evening were great and created a fun atmosphere. More, the guests ordered food on the spot and as I understood it was great as well and quickly served. Overall, my experience was absolutely positive and I definitely recommend Lost Society Battersea .

The refurbed venue was gorgeous. Even though it was changed a month before my party I was really happy with the outcome and the staff were brilliant ensuring as much of my needs were met as possible. Especially Fru thankyou!

I hired the party room but unfortunately as guests were still dining until 10pm the music didn't really get going until 11 leaving my guests standing around. Also there was a very aggressive bouncer but the staff were fantastic and rectifed it quickly.

The venue was nice & a nice location

The manager had to cancel the venue on short notice & we had 40 people confirmed to come. He could not offer any alternatives however wrote on the first email that he's found spaces for multiple bookings. His communication was very poor & was difficult to get a hold of him. He said the venue had to be shut down but whenever I called it sounded like the bar was still open to the public & bar staff answered the phone that would not be the case if the venue was truly shut down.

Amazing venue and value for money.
Fabulous staff - Rachel was amazing

Great atmosphere. Friendly anm accommodating staff. Quirky decor.

Great venue, drinks/live music were great

Was not a private room - was the area in the corner by the window
My booking was not displayed on the area on the arrival (despite coming to the venue the day before to double check that the area had been booked) Staff had to go over to the area and ask others to leave.
When ordering drinks/cocktails bar staff would often make the wrong one! This happened a few times

Great venue decor, food and drinks m, also price for everything is amazing super cool vibe

Food got cool quickly other people at the venue were super drunk very early on and noisy abit rude too

Jack was amazing all night, great service and stress free.

Had my 50th Birthday party there 2 weeks ago Saturday night..Hired the quirky House Party room.... just got to say the evening was awesome! Great atmosphere, brilliant venue and attentive staff! Massive thanks to the team at Lost & Co Battersea for looking after us... especially Jonas... Big thumbs up from all the people that attended that evening too!

Good Customer Service
Helpful Staff
Spacious Private Room
Amazing Garden

Food was very good
Loved the chilli mojitos!

Staff really lovely and helpful.
Great venue what would make it 11/10 would be an even later closing time especially on weekends.

I can't sing their praises enough. Loved the aesthetic and facilities of the whole venue, and they really went out of their way to accommodate us. We had the garden booked for our office Summer party and after 3 months of straight sunshine of course we had the torrential downpours on the day we had booked! But Jack was so helpful and let us use the indoor space instead as it wasn't booked and was great with letting me decorate it myself for our party theme. They also did our BBQ food order from the kitchen instead and we were all very impressed with their ability to co-ordinate 25 people's food orders and get them all out (still hot!) at the same time. They also made us a special punch bowl at my request for arrival drinks and offered to let me store stuff at the venue after the event until I could collect it. Overall, the venue is lovely, the staff helpful and the value for money on the booking was fantastic. Would 100% recommend to others :)

Lost and Co is a fantastic venue, i would highly reccomend it for hosting any type of function.

Jack and his team are very flexible and work really hard to ensure that your event runs very smoothly and is memorable.

We had a BBQ on the terrace, which was fantastic, the food was really excellent, significantly better than what you would normally receive in a pub.

Nothing.

Everything was just perfect! Friendly staff, great organisation and a super night!

I would have liked to have some drinks thrown in with the price however I completely understand the over head costs for opening up the room.

Great outdoor space
Very accommodating to requests
Great selection of food
Jack was really helpful and responded very quickly to emails.

We were promised that we would have someone manning the bar outside in the garden which never happened.
Male toilets were rather smelly

The bar staff were absolutely amazing! Jack answered questions quickly and gave loads of info! The room was set up for us before the booking

The drinks are a little pricey with a double and chaser being over £9
The doormen tried to charge my guests and werent listening even though they said they were there for my event.

Staff were absolutely fantastic and couldn’t do more for you.
The fact we got the place for completely free hire was absolutely brilliant and the space was perfect with an outside bar and plenty of room for seating etc.

Amazing service, listened well to me and did things as I requested

Bit pricey when asked to fill fridge with drinks, didn’t give me a deal on it

I was very excited to be holding my 40th at Lost & Co as the venue was lovely. Unfortunately the manager on duty on sat 24th March was so rude to me and various other members of my party that it was nearly ruined. His manner is unbelievably unpleasant, and he has no idea about customer service. At one point I wanted to move our entire party somewhere else. I was so surprised and disappointed. I would definitely want to visit Lost & Co again, but I doubt that any of our party would again based on his rudeness.
When I passed on my concerns to the management I received no response at all, hence my negative feedback.

Great venue for a unique setting. Very attentive staff who were more than happy to accommodate requests, some being last minute changes! Very friendly and was made to feel very relaxed and left to enjoy ourselves. A great night was had by all!

Pre order spirits by the bottle were pretty expensive, but partly expected.

I am awaiting a call back from fiaz regarding my complaint- I have wasted weeks in communication waiting for something to be offered to me in compensation for the disgusting way I was treated by some of your staff the night of my birthday. I await your call.