Alex and Liese were extremely helpful and informative during the booking and preparation process. The venue itself looks cool, a great space in a great location.
I made a booking, and paid the minimum spend, for the whole venue and didn't find out until visiting that actually they had already taken a booking for part of the space - it was fine in the end as our numbers didn't need the extra space, but it would be helpful to keep your listing up to date so people know what they're getting. Unfortunately the service on the day was chaotic, and some of the elements we discussed as being available for us (an ipad for controlling music, microphone for speeches) were actually not available. It was a struggle to make the music work at all, and control of this was only possible from upstairs (i.e. away from the main space) which really ruined the vibe. Despite discussing the catering at length during the planning, the food was poorly presented: canape style foods piled up in bowls left to go soggy/squashed, and there was no labelling for the veggie/vegan options. We also had other staff constantly pushing through groups of our guests to get in and out of the back, I assume the kitchen, which felt a bit uncomfortable. Again, this was advertised as a whole venue booking and I was looking for a private space, which just isn't possible if non-serving staff need to keep going through.
Submitted 3 years ago
