Reward Voucher Terms

Reward Voucher Terms

Reward Voucher Terms

This Reward Voucher Terms set out the terms applicable to Reward Vouchers, which Tagvenue Users are entitled to receive after completing an Email Survey about an Event, for which a Booking was made, and that Event has taken place and £500 net or more was spent on that Event.

Reward Vouchers are offered by Tagvenue Limited, a private company limited by shares and lawfully registered in England and Wales under registration number 9491476, VAT number 213354345, and having registered address 71-75 Shelton Street, London, WC2H 9JQ. (referred to as Tagvenue, “we”, “us” or “our”).

All Reward Vouchers are subject to the terms of this Reward Voucher Terms and, by accepting Reward Vouchers, you will be deemed to have understood and agreed to abide by the terms of this Reward Voucher Terms.

  1. Key Terms and Interpretation
    1. The following terms and definitions shall apply to this Reward Voucher Terms:



      “Booking” - means a booking of any Room made on any terms agreed between User and Venue following a Booking Enquiry.



      “Cookie Policy” - means our Website cookie policy, as may be amended from time to time, and the current version of which is available at Tagvenue Cookie Policy



      “Privacy Policy” - means our Website privacy policy, as may be amended from time to time, and the current version of which is available at Tagvenue Privacy Policy



      “Terms and Conditions Applicable to Users” - means all the terms and all definitions contained therein, by which Users agreed to access and use our online Platform through our website www.tagvenue.com or through our Services provided online, by telephone, email or through any other means. Terms and Conditions Applicable to Users may be amended from time to time and the current version of these terms is available at Terms User



      “Reward Voucher” - means a voucher or other non-cash reward which may be issued from time to time by Tagvenue to a User provided all conditions in clause 2.7 are met.



      Email Survey - means a survey sent to a User’s email address used for registration with our Platform following an Event for which a Booking was made through our platform



      “User” (you) - means a person or a legal entity who has submitted required details or completed registration with our Platform for the purposes of finding a Venue, sending Booking Enquiries and making a Booking with a Venue.



      “Platform” – comprises our Website (www.tagvenue.com), mobile application and our Services (provided online, through Website, mobile application, online chat, offline messages, submitted forms, emails, telephone or through any other means), through which Users may find, learn about, compare Venues and make Bookings directly with Venues that have created profiles and published their Rooms on our Platform or otherwise submitted their details to us.



    2. Rules of interpretation

      1. Where the context admits: words in any gender shall include any other gender, and, except where otherwise clearly indicated by context, the singular shall include the plural, and vice-versa.

      2. A reference to a statute, regulation, enactment or statutory provision is a reference to it as it is in force at the date of these Reward Voucher Terms.

      3. Any words following the words ‘including', ‘include', ‘in particular', ‘for example' or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those words.

      4. Unless expressly specified otherwise, a reference to writing or written shall include email.

  2. Reward Vouchers and Eligibility
    1. All Rewards are subject to the terms of this Reward Voucher Terms and Tagvenue Users, by accepting Rewards Vouchers, will be deemed to have understood and agreed to the terms of this Reward Voucher Terms.

    2. Only individuals are entitled to receive Reward Vouchers. Regardless of whether a User makes a Booking in his or her private capacity or as an employee or contractor or in any other capacity on behalf of his or her employer, a company, incorporated or unincorporated entity, only a natural person who makes a Booking is eligible to receive a Reward Voucher.

    3. Only one Reward Voucher will be issued to one individual User only in respect of each Booking and a completed and submitted Email Survey.

    4. Where a User acts in a capacity of an employee or contractor and makes Bookings in the course of his or her employment or contract for services on behalf of his or her employer or service receiver, a User must ensure:

      1. that a User has a permission from his or her employer or service receiver to receive a Reward Voucher in a personal capacity, where a Booking was made in the course of User’s employment or provision of services on behalf of their employer or services receiver respectively;

      2. that these Reward Voucher Terms and in particular clauses 2.3, 2.4 and 2.5 have been brought to the attention of User’s employer or service receiver;

      3. that a User fully complies with his or her employer’s or service receiver's anti-bribery policy terms or other similar or equivalent policy or terms and/or with the provisions of the Bribery Act 2010 at all times.

    5. If a User is unclear about the scope or any part of his or her obligations pursuant to this clauses 2.5 or 2.4 above, his or her employers’ or service receiver's anti-bribery policy terms or other similar or equivalent policy or terms and/or obligations pursuant to the Bribery Act 2010, a User should seek advice and clarification from his or her employer or service receiver.

    6. Only individuals who are over 18 years old are entitled to receive Reward Vouchers.

    7. A User is eligible to receive a Reward Voucher when all the following conditions are met:

      • An Event for which a Booking was made through our Platform has taken place and has not been cancelled;
      • £500 net or more was spent on that Event;
      • A User successfully completes and submits an Email Survey about that Event not later than 3 months from the date of the Event; and
      • Tagvenue successfully receives submitted results.
    8. A right to Reward Vouchers is not automatic. Tagvenue reserves a right at its absolute discretion to refuse to issue a Reward Voucher if it considers appropriate to do so or, for example, if the Booking is cancelled or if there are reasons to suspect misuse or violation of these Terms or Terms Applicable to Users, or for any other reason in accordance with law.

  3. Reward Voucher Value
    1. The value of a Reward Voucher a User is eligible to receive is £10 for every £500 spent on the net price. A User can redeem the Reward Voucher at participating retailers.

    2. Tagvenue reserves a right to change the selected participating retailers a Reward Voucher can be redeemed at. Any such changes will be published in a revised version of these Reward Voucher Terms on our Website as soon as practically possible after any such changes have been made.

    3. A Reward Voucher cannot be exchanged for cash or other benefit.

    4. Any and all Reward Vouchers granted in accordance with these Reward Voucher Terms may be subject to third party terms and conditions separate from and additional to those set out in these Reward Voucher Terms. Tagvenue makes no representation or warranty and disclaims all liability in respect of any such third party terms and conditions.

  4. Misuse and Termination
    1. Tagvenue Users may be deemed to have misused a Reward Voucher if they are found to be in breach of these Reward Voucher Terms, Terms and Conditions Applicable to Users, Privacy Policy or Cookie Policy.

    2. Where a User has misused or attempted to misuse Reward Voucher, Tagvenue reserves a right to block, withdraw, suspend or refuse to grant any Reward Voucher. The provisions in this clause do not affect in any way any other Tagvenue rights, including the right to terminate, to issue proceedings or to claim damages.

    3. Tagvenue reserves the right at its absolute discretion to terminate these Reward Voucher Terms and discontinue Reward Vouchers at any time.

    4. In the event of termination by Tagvenue for breach of these Reward Voucher Terms, Terms and Conditions Applicable to Users, Privacy Policy or Cookie Policy, the User in breach shall have no entitlement to Reward Voucher after the date of termination, regardless of whether the Booking occurred and/or an Email Survey giving rise to the Reward Voucher eligibility pursuant to clause 2.7 was submitted and received before the breach that gave rise to the termination.

  5. Governing law and jurisdiction
    1. These Reward Voucher Terms shall be governed by and construed in accordance with English law.

    2. Any disputes relating to a contract under these Reward Voucher Terms shall be subject to the exclusive jurisdiction of the courts of England.

  6. Miscellaneous
    1. Tagvenue may revise these Reward Voucher Terms from time to time and a current an updated version of these Terms will be published on our Website.

    2. Tagvenue disclaims all liability in respect of any User in relation to these Reward Voucher Terms to the fullest extent permitted by law.

    3. When processing personal data relating to Users from time to time for the purposes of issuing Reward Vouchers, Tagvenue will comply with the terms of the Data Protection Act 1998 at all times.

    4. These Reward Voucher Terms, together with Terms and Conditions Applicable to Users, our Privacy Policy and our Cookie Policy, constitute the entire agreement between Tagvenue and you in relation to your use of our Platform, our Services and Reward Vouchers and shall supersede all previous agreements between you and us, as well as any written or oral warranties, representations, assurances in relation to your use of our Platform, our Services and/or Reward Vouchers.

Last updated 15th January 2017